What File Types Can I Upload?
You can upload images, videos, and documents to help Sammy understand your jobs better. Here are the supported formats and limits.
Images
Upload site photos, plans, sketches, and reference images.
|
Supported Formats |
Max Size |
Max Count |
|---|---|---|
|
JPEG (.jpg, .jpeg) |
50 MB |
10 per upload |
|
PNG (.png) |
50 MB |
10 per upload |
|
WebP (.webp) |
50 MB |
10 per upload |
|
HEIC/HEIF (.heic, .heif) |
50 MB |
10 per upload |
Note: HEIC files (common on iPhones) are automatically converted to JPEG for compatibility.
Videos
Upload site walkthrough videos or video notes.
|
Supported Formats |
Max Size |
Max Count |
|---|---|---|
|
MP4 (.mp4) |
1 GB |
3 per upload |
|
MOV (.mov) |
1 GB |
3 per upload |
|
WebM (.webm) |
1 GB |
3 per upload |
Documents
Upload plans, specifications, and other documents.
|
Supported Formats |
Max Size |
Max Count |
|---|---|---|
|
PDF (.pdf) |
100 MB |
5 per upload |
|
Word (.docx) |
100 MB |
5 per upload |
|
Excel (.xlsx) |
100 MB |
5 per upload |
|
CSV (.csv) |
100 MB |
5 per upload |
Where You Can Upload
Estimates
When creating or editing an estimate, use the media upload dropdown to add: - Site photos - Videos explaining the job - Plans and specifications
These help Sammy understand the scope and generate more accurate estimates.
Projects
In the project Media tab, upload: - Site photos by category (Site Photos, Plans & Drawings, Specifications, etc.) - Reference images - Client-provided documents
Supplier Lists
When adding supplier product lists: - CSV files with product data - Excel spreadsheets with pricing
Tips for Better Uploads
Images
- Good lighting – Clear, well-lit photos help Sammy see details
- Multiple angles – Capture different views of the work area
- Include scale reference – A tape measure or known object helps with dimensions
- Label if possible – Add notes about what's shown in each photo
Videos
- Keep it steady – Slow, stable footage is easier to analyse
- Narrate – Talk through what you're showing
- Cover the whole area – Pan across the full scope of work
- Keep it short – Focus on relevant details
Documents
- Clear scans – Ensure plans are legible
- Correct orientation – Rotate documents to the right orientation before uploading
- Name files clearly – Use descriptive file names
Troubleshooting Uploads
If uploads fail, check:
- File size – Ensure files are within the limits
- File format – Verify it's a supported type
- Internet connection – Large files need a stable connection
See Media Upload Failing for more help.