Managing Your Subscription
View your current plan, upgrade to Pro, and manage your billing details all from the Billing settings.
Accessing Billing Settings
- Click Settings in the sidebar navigation
- Select the Billing tab
Subscription Plans
Basic (Free)
The free tier includes limited features to get you started.
Sammy Pro
$99.99/month – Full access to all features including:
- Unlimited estimates
- AI-powered estimate generation
- Voice notes
- Media uploads
- Supplier reconciliation
- Xero integration
- Priority support
Viewing Your Current Plan
The Billing page shows:
- Current Plan – Your subscription tier (Basic or Pro)
- Renewal Date – When your subscription renews (for Pro users)
- Trial Status – Days remaining if you're on a trial
Upgrading to Pro
- Go to Settings > Billing
- Click Upgrade to Pro
- Complete the checkout process
- Your account upgrades immediately
Managing Your Subscription
If You Subscribed on Web (Stripe)
Click Manage Subscription to open the billing portal where you can:
- Update your payment method
- View and download past invoices
- Change your billing details
- Cancel your subscription
If You Subscribed on Mobile (App Store/Play Store)
Your subscription is managed through your device's app store:
- iPhone/iPad – Go to Settings > Apple ID > Subscriptions
- Android – Go to Play Store > Menu > Subscriptions
Viewing Billing History
The Billing page shows your payment history:
| Date | Amount | Description | Status |
|---|---|---|---|
| 15 Jan 2024 | $99.99 | Sammy Pro - Monthly | Paid |
| 15 Dec 2023 | $99.99 | Sammy Pro - Monthly | Paid |
Click on any invoice to download a PDF copy for your records.
Upcoming Payments
If you have an active subscription, you'll see details of your next payment:
- Next billing date
- Amount due
Trial Information
If you're on a free trial:
- Days Remaining – How many days left in your trial
- Trial End Date – When your trial expires
After your trial ends, you can choose to upgrade to Pro or continue with the Basic plan.
Cancelling Your Subscription
Web Subscribers
- Click Manage Subscription
- Select Cancel Subscription in the billing portal
- Follow the prompts to confirm
Mobile Subscribers
Cancel through your device's app store subscription settings.
What Happens After Cancellation?
- Your Pro access continues until the end of your current billing period
- After that, your account reverts to the Basic plan
- Your data is preserved – nothing is deleted
- You can resubscribe at any time to restore Pro features
Referral Rewards
If you've earned referral rewards, you'll see them displayed:
- Trial Extension – Extra days added to your trial
- Free Month – A month of Pro at no charge
See What's the Refer & Save Program? for more details.
Common Questions
How are subscriptions billed? Monthly subscriptions are billed on the same date each month. You'll receive an email receipt after each payment.
Can I get a refund? Contact support within 7 days of a payment for refund requests.
Do prices include GST? Yes, all prices shown include GST for Australian customers.